We offer you a free and simplified return procedure directly on our website. You benefit from a withdrawal period of 15 working days for an exchange, a credit or a refund. You have the option to return the order if the gloves are in the original packaging and always tied together with the threed.
1. NOTIFY US YOUR RETURN
Go to your Orders history in your account. Clic on your order reference and select the product you want to return Clic on « Make an RMA Slip»
2. RECEIVED AN EMAIL
You will receive an email within 24 hours which will include: - The return slip, to print and insert in your package - The Colissimo return label, to stick on the parcel. Be careful to remove the other labels shown on the cartons.
3. SEND YOUR PARCEL !
You can send back your parcel You will receive your refund within 15 days of receiving the package!
Exchanges and refunds
In the case of returns we offer either an exchange or a refund.
We offer an exchange of size or color on all the products ordered on the online store. They are subject to availability and will be sent to you on our usual delivery terms.
In the case of a refund, the purchase amount will be credited to the card used to make the original purchase. The amount will be refleted on your card within 15 business days.